MA DCF Non-Emergency Investigations

Conducted when the reported child’s health or well-being is not at immediate risk of harm.

• · The 51B investigator gathers alleged child abuse/neglect information, an essential part of the DCF investigation process.
• · Interviews are conducted with the child, parents, caregivers, siblings, and family. Neighbors, teachers, doctors, and other relevant parties may also be included to provide a comprehensive understanding of the situation.

• Investigator visits child’s home.
• Interviews everyone with relevant information.
• Parents and residents visited within 3 days of report filing.

• Investigator verifies reported incident.
• Discusses case with non-anonymous reporter.
• Observes child for signs of abuse/neglect.
• Evaluates home environment.
• Communicates with parents/caretakers, regardless of residence.
• Checks Massachusetts DCF’s Central Registry for family history.
• Arranges medical exams for suspected injuries.
• Contacts collaterals (relatives, friends, professionals).

• If abuse occurred outside home (e.g., school), investigator visits the location.

• Method (phone, email, in-person) decided by Massachusetts DCF supervisor and investigator.

• Child’s identity, nature, and causes of alleged abuse.
• Alleged perpetrator’s identity.
• Identities of other children in the home.
• Family background information.

• Massachusetts DCF stops involvement if allegations are false.
• Occurs when collaboration seems impossible.

• Massachusetts DCF continues involvement if allegations are true.
• Happens when family can benefit from Department’s support.

• Massachusetts DCF collaborates with law enforcement.
• Case referred to District Attorney’s Office.

• Law enforcement not mandatory for non-emergency cases.

• Social worker might bring a police officer to gain entry.
• Remember: No entry without a judge-issued court order.

• Cooperation can prevent delays or child removal.
• Know your rights to prevent potential exploitation by Massachusetts DCF.